Questions and answers
Something missing? Email us and we'll answer.
Can I see the poster before I pay?
Yes. The preview in the designer is the poster as it will be printed, with your place and heading on it. You can zoom right in to read the small print. You only pay when you press Checkout.
Which design should I pick?
Pick Tide Swell if you want to look up tides: each month is one smooth wave, with the time and height of the day's big high and low printed on it. Pick Year Dial if you want a striking piece: the whole year is one circle, and the pattern of the tides shows at a glance. Both are drawn for your exact place, so you can't go wrong.
Can I read the time of high tide for a particular day?
Yes, on both designs. On Tide Swell, find the date and the time and height of each big high and low are printed on the wave, exactly at its peak or dip. Smaller tides are left out, so on some days you'll see just one or neither. On Year Dial, find the date on the rim and follow it inward to read the time to about the hour, with colour for how high the water is.
What are the textures?
A texture is how a design is drawn. Tide Swell comes Unbanded, as a plain wave, or Banded, with the wave in a soft tinted band that widens at the biggest tides. Year Dial comes Cutout, as layers of cut paper where each height of water is a sheet on the one below; Banded, in clear bands of colour that each cover a stated range of height; or Smooth, where the colour blends continuously from low water to high. The times and heights are the same in every texture.
How long until it arrives?
It's printed after you order, which takes 2 to 4 business days, and then it's posted. Delivery takes 3 to 8 business days in the US, a little longer elsewhere.
What if it arrives damaged or wrong?
Email us within 30 days with a photo and we'll send a new one or refund you. You don't have to send the old one back. We can't take returns if you just change your mind, because each poster is made for one place.
Where do the tide times come from?
They're predictions for the exact spot you pick, not measurements. Where a tide station is within 30 km we use its published tide constants (NOAA's, in the United States). Elsewhere we use a global model of the open-water tide. Storms, strong wind and unusual air pressure can move the real tide, so the exact minute can be off. The page on where the tides come from has the details.
How do I choose my place?
Search for a beach or town, or tap the map and drag the pin to the exact spot. It works on coasts all over the world.
Can I change the heading?
Yes. It starts as the name of your place. Type anything up to 40 characters, such as a name or a date, or leave it empty to keep the place name.
My spot isn't accepted. Why?
A pin on land, far out at sea or too far from open water has no tide worth drawing. The same goes for a spot where the water rises and falls by less than 10 cm. Move the pin a little toward the sea or along the coast.
Two kinds of tide were offered for my spot. Which do I pick?
That happens where sheltered water, like a sound or an estuary, sits beside the open sea and the two tide very differently. Pick the open sea if you mean the beach, and the tide gauge if you mean the harbour or the inlet.
Why 2027?
A tide poster covers one calendar year, and 2027 is the next full one. Tides follow the Moon and Sun, so they can be predicted years ahead. We only make 2027 for now.
Which size should I get?
18 × 24 in is the usual choice and fits a standard frame. 24 × 32 in gives the small print more room, and suits a bigger wall.
Does it come framed?
No, it's printed on its own. Both sizes are standard poster sizes, so ready-made frames fit.
Can I use it to plan a swim or a boat trip?
No. These are posters for the wall, not tide tables for safety. Weather changes the real tide, so use an official tide table when it matters.
Still stuck? Contact us.